Claims

This is “where the rubber meets the road,” so to speak. We hope that you never have to
experience a claim but if you do, we are here, along with your Carrier, to get you through it and back to
being whole.


The Claims process is a multi-step process that can at times be a daunting task to undertake alone. That is why Fraleigh and Rakow has chosen to maintain a department that is dedicated to serving only your claims needs.

The Claims process has changed in the recent years and become a process that requires a dual-point-of-contact solution. Most companies like to speak directly to their clients for the information-collecting portion of the process, and subsequently with the agency and the client together during the settlement/negotiation phase.

If you have a claim or even think you might have had a claim here is what you should do:

Contact Fraleigh and Rakow so we can open a claim file

Fraleigh and Rakow Claims Number by office

Rhinebeck
Rhinebeck, NY 12572 (845)-876-7035
Millerton
Millerton, NY 12546 (518)-789-3633
Pine Plains
Pine Plains, NY 12567 (518)-398-7105

Email the Fraleigh & Rakow Claims Department

You can also contact your Account Representative.

Contact your carrier so they can begin their process

New York Central Mutual
The Travelers
Progressive
MVPHealthcare
Main Street America Insurance
Sterling
Utica National Insurance Group
Preferred Mutual
Safeco
Erie and Niagara
Hanover
Plymouth Rock
Andover
Shelter Point
Eastern Insurance
The Hartford
Philadelphia
SWUS
Adirondack
AmTrust
National General
Liberty Mutual
Aon Edge
Foremost